For Solo Salon & Spa Owners

Marketing on autopilot for salons & spas.

We turn your booking system into a customer growth engine — unified CRM, opt-in email campaigns, referral programs, and a remote receptionist that wakes up when someone walks in.

Tentacles bringing leads from every channel into a single conversion funnel

Built by Bao (Bill) Nguyen

20+ years of marketing analytics leadership at Fortune 500 companies — applied to the problem you're trying to solve. Anyone can use AI to copy a website. Nobody can copy two decades of experimental design rigor and the lived experience of growing a salon from one location to two.

I built FunnelConverter because I lived this problem. I ran Hand Job Nails for four years — grew bookings five-fold and expanded to two locations by writing my own SQL, building my own booking platform, and figuring out which Facebook ads worked. Then I spent the next decade doing this kind of work for some of the biggest banks in America. Now I'm putting that infrastructure into a turn-key product for salon owners — so you can grow without having to become a data analyst.

— Bao (Bill) Nguyen, Founder

LinkedIn →

Track record

  • $12B portfolios managed (JP Morgan Chase, Wells Fargo)
  • $500M receivables growth via experimental design
  • bookings growth at Hand Job Nails (own salon)
  • $110M/yr revenue from risk-based pricing models

Background

  • Director of Analytics & Risk — Golden 1 Credit Union
  • AVP, Lead Data Consultant — Wells Fargo
  • Assistant VP, CRM Analytics — JP Morgan Chase
  • Experimentation Manager — Macys.com
  • Marketing Analytics Consultant — Kaiser Permanente

Education

  • M.S. Business Analytics — UC Davis
  • B.A. Economics + B.A. Genetics — UC Berkeley

The hidden cost of running a small spa

You're the stylist, the receptionist, the marketer, the bookkeeper. Marketing is the first thing that slips when you're behind the chair.

📚

Your customer list lives in Square

You have 2,000 paying customers in your POS and no way to email them as a group.

📱

Five tools, five inboxes

Booking, email, chat, ads, reviews — nothing talks to each other.

📝

Referrals stay informal

Your best clients send friends — but you can't track or thank them.

🔔

You can't be everywhere

Someone walks in, no one's at the desk. They leave. You'll never know.

What we built for Hannah Beauty & Spa

Two locations in El Dorado County. 3,000+ historical customers, fragmented across two booking systems. Here's what 14 days looked like.

2,386
Customers unified
into one CRM
19.1%
Open rate on the
rebrand campaign
25%
Click-to-IC conversion
from clickers
14 days
From kickoff to
full system live

We took Hannah from 19 leads in a CRM to a 2,386-customer unified database. Built a rebrand email campaign that hit 870 historical customers with 0 spam complaints. Stood up a check-in kiosk that recognizes returning members. Launched a referral program with a printed QR code at the front desk. All in two weeks — and Hannah didn't write a line of code or touch a database.

What's included

Every package is hand-configured for your business. No SaaS dashboard you have to learn.

CORE

Unified CRM

Every customer from your POS, web forms, walk-ins, and campaigns — deduped and searchable.

CORE

Email Campaign Engine

Send with full delivery tracking, open/click analytics, suppression list, and consent gating.

CORE

Membership Program

Inner Circle / VIP tiers with auto-enrollment, welcome emails, and Thursday-specials pipeline.

CORE

Referral Program

QR code at front desk, personalized landing pages, automated credit tracking for both sides.

CORE

Smart Web Popups

Location-aware offers, returning-customer recognition, no duplicate sign-ups.

CORE

Live Chat + Operator Dashboard

Real-time chat widget on your site with a notification dashboard. Beep + browser notifications when someone messages, never miss a hot lead.

CORE

Privacy & Consent

Every interaction is CCPA & CAN-SPAM clean by default. We handle the compliance plumbing.

PREMIUM

Remote Receptionist Platform

Always-on lobby cam between your kiosk and your phone. Greet walk-ins from anywhere — you staff it.

PREMIUM

Ad Management

Paid ads across the best mix for your audience (Meta, Google, Nextdoor, TikTok, Yelp, LSA). Monthly report: ad spend, clicks, site conversions, and booking trend.

PREMIUM

Reactivation Campaigns

Quarterly win-back to lapsed customers, segmented by last-visit date.

Built around your revenue goal

Pick the tier that matches where you want to be in 6 months. Marketing budget should run about 20% of revenue — your fee is part of that. Cancel anytime.

Starter

Built to help you reach $10K/mo.

$500 setup
$99/month

or 20% of marketing budget, whichever is higher

  • Website + landing page
  • Dual sign-up capture — web popup and in-salon kiosk check-in, both with opt-in for specials & announcements
  • Unified CRM with consent-gated database (CCPA & CAN-SPAM clean)
  • Square POS setup & integration
  • 1 marketing campaign per month — your pick: 1 email, 1 popup refresh, or 1 paid ad (we design + launch + analyze + report)
  • Monthly platform updates & hosting

Suggested ad budget: $300–$800/mo
(paid to ad platforms directly — Meta, Google, Nextdoor, Yelp, TikTok, etc.)

Get started

Graduate to Active when you cross $10K/mo

Growth

Built to scale beyond $20K/mo.

$3,000 setup
$1,000/month

or 20% of marketing budget, whichever is higher

  • Everything in Active
  • 6 paid campaigns/mo across the best mix for your audience (Meta, Google, Nextdoor, TikTok, Yelp, LSA, etc.)
  • Weekly creative + optimization
  • Remote Receptionist Platform — always-on lobby cam + dashboard (you staff it)
  • Live chat with priority routing
  • Quarterly reactivation campaigns
  • Premium hardware bundle
  • Dedicated Slack channel
  • Monthly strategy call

Suggested ad budget: $4,000+/mo
(paid to ad platforms directly — Meta, Google, Nextdoor, Yelp, TikTok, etc.)

Talk to us

For multi-location or established salons

We win when you win.

Our fee runs ~20% of your marketing budget — the standard agency rate — except we also build & maintain your CRM, sign-up capture (web + kiosk), email platform, and POS integration on every tier — plus live chat, membership program, and referral system on Active and above. Ad spend goes directly to the ad platforms (Meta, Google, Nextdoor, Yelp, TikTok — whatever fits your audience).

Add-ons & à la carte

Available with any tier. Managed by our team, run by your dedicated offshore specialist.

Social Lite

$300/mo

8 posts/mo across Instagram + Facebook, content calendar, scheduling, monthly trends report.

Social Active

$700/mo

16 posts + 8 stories + light engagement + Reels + weekly trend analysis.

Extra Email Campaign

$100/each

Additional designed and sent email beyond your tier's monthly allotment.

Extra Paid Campaign

$250/each

Additional Meta or Google campaign beyond your tier (creative + setup + launch).

Custom Landing Page

$300/each

One-off campaign-specific landing page, fully branded for you.

Staffed Receptionist Coming Soon

$1,500/mo

We staff your lobby cam M–F 9–6 PT. Greet walk-ins, take info, book appointments on your behalf.

Book a free 15-minute call

No pitch. We'll look at your current setup, tell you what we'd change, and you decide if it's a fit.

We never sell your data and you'll only hear from us about your inquiry. Privacy

✓ Got it — talk soon.

We'll reach out within one business day to set up a time. In the meantime, feel free to text or call us at the number we send back.